Customer Services

Happy Birthday – First Business Water

– Happy 1st Anniversary – First Business Water – It has been one year since we were granted our licence to operate in the deregulated water market and this marks a good time to reflect on how far First Business Water has come in such a short space of time. Despite the continued challenges of poor data and lack of awareness amongst some customers – we have grown our customer base significantly developing strong and deep relationships with our customers…

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First Business Water is ranked highly in comparison to other water retailers with a performance rate of 95.2% success of tasks completed on time

  MOSL published the latest chart of Market Performance by National Retailers (April 2018), showing how each retailer performed and completed tasks in accordance with Market Performance Standards (MPS). The three main tasks that retailers have been assessed against are Partial Registration, Late Meter Read submission and Missed Meter Reads which are measured by successes (on time) and failures (late). So far, First Business Water has achieved a performance rate a 95.2% success rate of tasks completed on time reflecting…

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Established Midlands Care Home Operator – saves time and money when switching to First Business Water

Our client is an established care home operator based in the Midlands*. With four sites and almost 100 patients, this nursing home had a large number of bills and were finding their current situation confusing and ineffective. Wanting to take advantage of the open market they wanted to consolidate all their bills and change suppliers as they were faced with a number of issues. Working as part of their team, we worked closely with their staff to gain an in-depth…

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Tel 0800 849 1342

Email: contactus@firstbusinesswater.co.uk


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