Closing Temporarily?

Closing Temporarily?

If you have to close your business temporarily due to government advice and you only have one business premise, please inform us by completing this form. If you have more than one premises, please email us on or call us on 08008491342.

Please note:
If you won't be in the premise, we will set your consumption to zero if you are a metered customer. For any reason you are unable to take a meter reading, send us an email on or we will estimate your reads for you.

Your Name


Account Number Your account number can be found on the top of your First Business Water Invoice. It will begin with FBW.

Meter Serial Number You can find Meter Serial Number on your most recent bill and it will usually consist of both letters and numbers. For an example 88M156790 or 88M156790C. You will also be able to see the serial number on your meter, and it can be used to check whether you read the correct meter. When you take your meter reading, remember to take a note of the serial number.

Supply Point ID (SPID)

Meter Read You only need to provide the Black or White digits from your meter to us, you can ignore the red digits as they are not used to calculate your bill.
The date read was taken

The start date of business temporary closure

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Need help taking meter reads? Please click here

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Tel 0800 849 1342


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