MOSL published the latest chart of Market Performance by National Retailers (April 2018), showing how each retailer performed and completed tasks in accordance with Market Performance Standards (MPS). The three main tasks that retailers have been assessed against are Partial Registration, Late Meter Read submission and Missed Meter Reads which are measured by successes (on time) and failures (late).

So far, First Business Water has achieved a performance rate a 95.2% success rate of tasks completed on time reflecting the hard work and dedication across our team!

We are committed to placing customers at the heart of the business and our friendly, responsive and professional customer service team are always on hand helping businesses to avoid time wasted in resolving queries – and we are continuing to develop our services to serve our customers better.