– Happy 1st Anniversary – First Business Water –

It has been one year since we were granted our licence to operate in the deregulated water market and this marks a good time to reflect on how far First Business Water has come in such a short space of time. Despite the continued challenges of poor data and lack of awareness amongst some customers – we have grown our customer base significantly developing strong and deep relationships with our customers and partners.

Our customer base is diverse and far reaching ranging from SMEs to large manufacturing companies with a particular focus on working with educational establishments (schools, colleges, and student accommodation). We are actively engaging with our customers in not only providing a competitive offering for their water and wastewater supply but also supporting them in measuring and understanding their usage. To aid in this monitoring of consumption, we have developed – WaterDeck – our innovative online platform.

WaterDeck is an online platform that gathers water consumption data from business premises, together with a user-friendly interface, available on both desktop and mobile applications. With intelligent analytic functions, helping our customers to understand consumption as well as automatically benchmark water efficiency performance.

In reaching this milestone, I would like to take this opportunity to thank our customers for trusting us, the First Team in delivering an excellent customer experience, and fellow industry colleagues and partners for their continued support.

Our focus now is to build from the platform we have created to realise our ambition to be the UK’s leading water retailer.

– Nish Dattani – Managing Director at First Business Water –