COVID19 SUPPORT

COVID-19 SUPPORT We recognise that for many businesses this is a challenging and difficult time and in line with guidance provided by the regulator Ofwat we have put in a package of measures to support our customers. COVID-19 Affected Customers: COVID-19 Affected customers are those that have temporarily closed in line with Government Guidelines or where there has been a significant reduction in water consumption. For these customers we have already suspended wholesale water and waste-water charges. Further where a…

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Important Update to Businesses and Schools considering re-opening

Important Update to Businesses and Schools considering re-opening The restrictions placed on business and people by the UK government as a measure to restrict the spread of SARS-CoV-2 in mid-March 2020 left many premises either closed or with reduced staff. The pace of change meant that many drinking water systems may have been left stagnant over this period. This note provides guidance to building owners, landlords, and managers and also to those who operate refill schemes as to the steps…

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COVID-19

COVID-19 – First Business Water – Here to help We understand that many of our customers, especially those in the hospitality sector, are facing a downturn due to the unprecedented pandemic sweeping throughout our country. We are here to help and there are some things businesses can do to minimise their costs. Meter Reading Restrictions on movements and social distancing are having a direct impact on the ability of our meter readers to access and collate meter reads. As such…

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What not to pour down your drain or flush down the loo

Many of us have been practising unsustainable habits such as flushing unwanted items down the loo or pouring oil into our kitchen’s sink. Over time, these habits distress our waterways and lead to severe damages and cause fatbergs. What happens when sewers and drains get blocked? When sewers and drains get blocked, it causes Foul waste flooding Pollution Plastic pollution Excavation and repair, causing roadworks What to do with food waste Whether you are in the Food and Beverage industry,…

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Hot weather notice

Hot weather notice The recent hot weather means we’re seeing a huge increase in the amount of water being used and we would like to encourage our customers to use water wisely. Whatever your business, small changes on how we use water in the workplace can make a big difference to demand and help to keep the water flowing this summer. Please see our attached guide for some great water saving tips in the workplace. CLICK HERE TO DOWNLOAD PDF

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What to do when there is no water

Check your kitchen tap and find out if your whole property is affected If there is water coming out of your cold kitchen tap but not in any other area of your house, such as bathroom/shower, then the problem would most likely be your internal plumbing. Contact your plumber as soon as possible. Check with your neighbours or flat’s managements If your neighbour’s water supply is fine, it could mean that there is a problem with your internal plumbing. However,…

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Taking Meter Reads?

Is the meter in a safe location? Only consider taking meter reads on your own if it doesn’t cause any health and safety issue. If you can’t see the meter’s display, your everyday mobile phone comes into rescue! Reach into the chamber lid and take a picture. Flooded chamber? Cover is too heavy or damaged? Smashed dial or unreadable meter due to condensation? Or just can’t read your meters in general? Send us an email on meterreads@firstbusinesswater.co.uk and a member…

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Where water is used at home

Ever wonder where our water is used at home? Let’s take a look at the chart below. It’s no surprise that we love spending our time in the shower and enjoy our long baths from time to time, but did you know that both showers and baths are often where water is spent the most? Cutting down our shower time to 4 minutes, and taking fewer baths can help save water and lower your bills! Aside from that, almost a…

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Bottled water or Tap Water

Did you know, water industry uses approximately 1.5 million tons of plastic each year to package bottled water? What do you reach for to quench your thirst? Do you reach for a bottled water or are you fine with drinking Tap water? Some people chose to drink bottled water at home because they were unsure how safe it is to drink Tap water. Good news is, water companies in the UK make huge investments each year to carry out millions…

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