Customer Services

First Business Water is ranked highly in comparison to other water retailers with a performance rate of 95.2% success of tasks completed on time

  MOSL published the latest chart of Market Performance by National Retailers (April 2018), showing how each retailer performed and completed tasks in accordance with Market Performance Standards (MPS). The three main tasks that retailers have been assessed against are Partial Registration, Late Meter Read submission and Missed Meter Reads which are measured by successes (on time) and failures (late). So far, First Business Water has achieved a performance rate a 95.2% success rate of tasks completed on time reflecting…

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WaterDeck “access water data anytime anywhere” – First Business Water

– An innovative web-based platform designed to support businesses and charitable organisations to easily understand and track their water consumption as well as benchmark water usage performance –  On May 1st 2018, First Business Water is officially launching its innovative online platform, WaterDeck. Designed to support businesses to easily monitor and clearly understand how much water is being used across their site(s) in a simple and visual way. The development of WaterDeck is driven from our desire to encourage and…

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First Business Water has moved to a new office!

We are excited to announce that our team at First Business Water have moved to a new home in Pinner! Our business is growing, our team is expanding and as such we needed more space to operate. We are excited about our new office and would like to share this moment with you. So, let’s have a look at the motivation to make a move. The Space and Decoration Our last office served us well but as our team is…

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Established Midlands Care Home Operator – saves time and money when switching to First Business Water

Our client is an established care home operator based in the Midlands*. With four sites and almost 100 patients, this nursing home had a large number of bills and were finding their current situation confusing and ineffective. Wanting to take advantage of the open market they wanted to consolidate all their bills and change suppliers as they were faced with a number of issues. Working as part of their team, we worked closely with their staff to gain an in-depth…

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Tel 0800 849 1342

Email: contactus@firstbusinesswater.co.uk


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