- Is the meter in a safe location? Only consider taking meter reads on your own if it doesn’t cause any health and safety issue.
If you can’t see the meter’s display, your everyday mobile phone comes into rescue! Reach into the chamber lid and take a picture.
Flooded chamber? Cover is too heavy or damaged? Smashed dial or unreadable meter due to condensation? Or just can’t read your meters in general? Send us an email on firstname.lastname@example.org and a member of our team will help you!
Send us an email on email@example.com if you don’t know where your meter is or if you can’t find them!
Clean your meter glass with a piece of cloth or sponge if it’s building up dust or fogging up.
- Email a photo of your meter reads and serial number to firstname.lastname@example.org Please take note on the black digits only and remember to include the date the read was taken.