COVID19 SUPPORT

COVID-19 SUPPORT We recognise that for many businesses this is a challenging and difficult time and in line with guidance provided by the regulator Ofwat we have put in a package of measures to support our customers. COVID-19 Affected Customers: COVID-19 Affected customers are those that have temporarily closed in line with Government Guidelines or where there has been a significant reduction in water consumption. For these customers we have already suspended wholesale water and waste-water charges. Further where a…

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Important Update to Businesses and Schools considering re-opening

Important Update to Businesses and Schools considering re-opening The restrictions placed on business and people by the UK government as a measure to restrict the spread of SARS-CoV-2 in mid-March 2020 left many premises either closed or with reduced staff. The pace of change meant that many drinking water systems may have been left stagnant over this period. This note provides guidance to building owners, landlords, and managers and also to those who operate refill schemes as to the steps…

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Taking Meter Reads?

Is the meter in a safe location? Only consider taking meter reads on your own if it doesn’t cause any health and safety issue. If you can’t see the meter’s display, your everyday mobile phone comes into rescue! Reach into the chamber lid and take a picture. Flooded chamber? Cover is too heavy or damaged? Smashed dial or unreadable meter due to condensation? Or just can’t read your meters in general? Send us an email on me********@fi****************.uk and a member…

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Where water is used at home

Ever wonder where our water is used at home? Let’s take a look at the chart below. It’s no surprise that we love spending our time in the shower and enjoy our long baths from time to time, but did you know that both showers and baths are often where water is spent the most? Cutting down our shower time to 4 minutes, and taking fewer baths can help save water and lower your bills! Aside from that, almost a…

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COVID-19

COVID-19 – First Business Water – Here to help We understand that many of our customers, especially those in the hospitality sector, are facing a downturn due to the unprecedented pandemic sweeping throughout our country. We are here to help and there are some things businesses can do to minimise their costs. Meter Reading Restrictions on movements and social distancing are having a direct impact on the ability of our meter readers to access and collate meter reads. As such…

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Bottled water or Tap Water

Did you know, water industry uses approximately 1.5 million tons of plastic each year to package bottled water? What do you reach for to quench your thirst? Do you reach for a bottled water or are you fine with drinking Tap water? Some people chose to drink bottled water at home because they were unsure how safe it is to drink Tap water. Good news is, water companies in the UK make huge investments each year to carry out millions…

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First Business Water has expanded!

We are excited to announce our office expansion! As First Business Water grows, our team members also expanded in size. This means, we need another office! Excited to see how it looks like? Stay tuned. The Office Space What do you think? Such a lovely space isn’t it? Our head office remains operating in Pinner, and a few of our team members will be in the North office. We aim to continue to provide the best customer service to all…

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99.9% of microplastics are cleared from UK’s drinking water

Worried about microplastics in your drinking water?   UK’s Water Industry Research has revealed that water treatment processes remove 99.9% of microplastics from drinking water sources. This research study that untreated water contained 4.9 microplastics per litre in comparison to treated water, which contained 0.00011 microplastics per litre. Despite water treatment’s effectiveness of removing microplastics from drinking or treated water, the water industry is prompting businesses and government to do more in preventing plastics reaching the water environment or the…

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